Name: Tani Gonzalez
Rating: 5
Review: I cannot tell you how thrilled I am with our experience with Central Texas Water Softeners. We only needed to replace our whole house filter, and after hearing from other water system suppliers everything from “you don't need one” to “you just need a regular carbon filter” to “we will sell you a whole system for $5,000” (despite we had a softener that was less than 4 years old and working fine), Pam was an absolute breath of fresh air. She knows water, she knows how to provide safe water, she knows firsthand the health hazards of unsafe water, and she has a sincere desire to educate and help people. I have never felt so secure with a purchase for our family's health as I have in my conversation with Pam. She understood that we have New Braunfels municipal water and that it is heavily treated with both chlorine and chloramines and she knew what we needed to get rid of those. Furthermore, our new filter was installed by the most excellent and helpful Zack within 24 hours, and he also explained all the workings to my husband, who really knew nothing about the systems. I have dealt with at least 7 different companies trying to get this type of service and this is the ONLY company I will ever work with for our water needs as they arise again. I cannot thank you all enough.
Date: a year ago