Name: gregory gillette
Rating: 1
Review: We engaged Leaf Home water solutions to install a water softener. The sales person came out, and we explained to them that we had a drip septic system did not use a sprinkler system, and all the water that went through the house would go through the water softener instead of looking at what that we needed. They just quoted their standard product and installed it the next day, within 10 days the saltwater system had used 50 pounds of salt and had pushed all 50 pounds of salt up into our septic filled which is a drip filled and also on the grass that we had watered. I had to turn it off we have been trying to get Leaf to return the unit for three months and I've made nonstop calls, nonstop contacts and they will not resolve the issue by taking the system back. This system should've never been installed with a drip system and the fact that we do not have a sprinkler system. I have talked to multiple regional people. I have had to call them almost daily and they make promises and then they never follow through. Then they say they have to have a committee meet to discuss what they're gonna do supposedly a week ago that was supposed to happen I had to call a week later they still hadn't met now. The committee meeting tomorrow and it just goes on and on the integrity of this firm is zero you should not buy a saltwater system through them go to somebody that's gonna recommend what you should get and sell to you what you should install instead of whatever they are making money on I would never buy another system from this company if they were the last one in the United States. I would put a zero if it was possible.
Date: 6 months ago