We care about you and we are always happy to be of service to you.
Thursday: 8AM-5PM
Friday: 8AM-5PM
Saturday: Closed
Sunday: Closed
Monday: 8AM-5PM
Tuesday: 8AM-5PM
Wednesday: 8AM-5PM
Name: Sophie M
Rating: 5
Review: I highly recommended this company! They're the best I used. My three water heaters stopped working at the same time, another plumbing company came to check and told us we have to replace all of them by $8,700, even they didn't find the reason of why water heaters stopped…Russell came here, found the problem quickly, fixed it, and told us how to avoid the same problem and how to deal with it next time. He is very professional and friendly! If I have to replace water heaters in the future, I will touch them.
Date: 2 days ago
Name: RICH PAYNE
Rating: 5
Review: Most highly recommend these guys! I read about them on the Nextdoor app and reached out to them about replacing my 17 year old softener. Spoke to Harry on the phone and he was super informative and told me about the system he would recommend. He said they could be out quickly and gave me a real fair price on the system. I got the install scheduled and on the day of the installation Russell texted me he was on the way. He was earlier than the promised time. When does that ever happen these days? He did a great job on the removal of the old unit and the installation of the new system. Super nice guy! Knew exactly how to make the install look great and fit in the area of the garage.Additionally they do routine check ups on your system for 7 years after the install. Can't beat that l!Seriously call these guys and let them take care of your water softener needs. You won't regret it.
Date: 7 months ago
Name: Jeremy M.
Rating: 5
Review: This was my second time (different house) to use Lone Star Water Services for installation of a water softener system (softener and carbon filter). Garrett and Rick are top notch when it comes to these systems. I will not use anyone else for my water treatment needs as long as I remain in the Austin area. Garrett is very much a professional, very communicative, and great at explaining the process to his customers. You also cannot beat the price! Very competitive pricing and the end-result is a top dog deal. I was also impressed at how well they neatly buttoned up the installation - VERY TIDY. They also have the option of adding a softened water spigot next to the system (which I added) - great for washing vehicles! You cannot go wrong with using Lone Star Water Services!
Date: 4 years ago
Name: Sean OLoughlin
Rating: 5
Review: Amazing company with the best prices. I've been a customer for 5 years and have no regrets.Super friendly and will answer all your questions. Better quality than builder recommended brands.
Date: 3 months ago
Name: Rebecca
Rating: 5
Review: After interviewing several sleazy companies, Lone Star Water Services was recommended to me by a neighbor. From the very first look at their website, it was clear they were different. Their prices (for water softeners) are transparently listed on their website. NO GAMES!When I called the office, I received a call back from Harry within a couple of hours. Harry answered my questions and provided information, without giving me a sales pitch. We needed a plumbing loop installed, so he offered to send out one of their plumbers, free of charge, to give me an estimate on that portion of the job. That price is variable depending upon how complicated it is to access the plumbing lines. Other companies were going to charge me to simply come out and give a quote!Russell came out and spent a good 15 minutes crawling around in our attic to see if he could connect through the attic, to avoid having to tear up our yard. Fortunately, he was able to find a way to do go through the attic, which saved us money and saved us from having our lawn destroyed.Like Harry, there was no high pressure sales pitch from Russell. He gave me a price and then said to give the office a call if we wanted to schedule. I actually decided to book right then and there, and they were able to come out within a week and get the job done!Yesterday was install day for us, and Russell arrived on time, was professional throughout the entire process, and cleaned up his mess before leaving (which many contractors don't do these days).We are already enjoying noticeably softer water, and could not be more pleased! HIGHLY recommend!
Date: a year ago
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