Name: Daniel Chiara
Rating: 5
Review: Amanda from shell water systems was amazing! Phone calls were returned within 10 minutes and she was available as late as 9pm CST through their website chat to assist with installation troubleshooting.This was my first time purchasing a whole house filtration and softening system. I went with Shell Water Systems because they are located in Texas and all components are made in USA. Their customer service was always available to answer my questions and get the information I needed before choosing a system.It was my first time installing a whole house water filtration and softening system and for the most part the entire process was very easy once the set up was designed and fittings are chosen.I utilized a combination of PEX A and FIP supply lines. I decided to install a bypass loop and a car washing hose bib to my system, so it was much more complicated than it could have been, but it really paid off.I recommend connecting your entire system prior to connecting to your loop. By doing so the water will only need to be disconnected to the house for a few minutes. I also highly recommend a bypass just incase you have complications. Which really saved me a ton of inconvenience. The big blue top that I was originally sent was defective and cross threaded half way through on the outgoing side of the female threads (was also missing the relief valve at the top). Amanda was so helpful and understanding. She sent out a replacement top immediately which had the relief valve and threaded effortlessly.We also purchased the under the sink RO system which I installed before the whole home system and the water is incredible. It is even better now that the whole house system is installed. My family loves the taste of the RO water better than store bottled water.Our household rests easy knowing our water is healthy and clean.I highly recommend Shell Water Systems especially if you're a DYI'r. The youtube videos by Fort Knox is very helpful.
Date: 2 weeks ago